Order Tracking

Looking to track your order? When your order ships out, you will receive a shipping confirmation email from support@popviv.com with your tracking number included in it. Read below on how to track.

In case you have questions, concerns, or simply need a friend to talk to, don't hesitate to e-mail us at support@popviv.com. (we respond within 24 hrs). If you have questions about your order or wish to cancel, also e-mail us or send an SMS.

1) Head on over to http://parcelsapp.com/en and paste in your tracking number provided via your e-mail.

2) Click the 'Track Package' button and wait for the website to show tracking info. Scroll down on the website until you see more details regarding the package.

In case there are no tracking updates available, please check again in a few days. Tracking may take a few days to start updating after a package has shipped. Have any questions? Contact us now!